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Privacy Policy for Dipro Soap

Effective Date: 09/08/2025

1. Overview

We at Dhanwati Enterprises, trading as Dipro Soap, are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit diprosoap.odoo.com or make a purchase.

2. Data Controller

Name: Dhanwati Enterprises

Address: 0 Aurangabad Jagir, Kanpur Road, Lucknow-226008

Contact Email: diprosoap@gmail.com

Grievance Officer:  Ankit Yadav / +91 9335816307 – all privacy-related concerns can be addressed here.

3. Types of Data Collected

  • Personal Information: Name, email, contact number, shipping and billing address.

  • Sensitive Data (as needed): Payment details, transactional information.

  • Technical Data: IP address, browser type, device identifiers, cookies, and usage patterns.

4. Purpose of Collection

We process your data to:

  • Fulfill orders and process payments.

  • Communicate order status and updates.

  • Improve site functionality and customer experience.

  • Send marketing materials if you opt in.

  • Comply with legal and regulatory obligations.

5. Consent & User Rights

  • Your consent is obtained via opt-in checkboxes or actions such as placing an order.

  • You have the right to access, correct, or request deletion of your data, withdraw consent, and contact our Grievance Officer with concerns.

6. Data Sharing & Third Parties

We may share data with:

  • Payment processors and courier services for order fulfillment.

  • IT service providers for hosting, marketing, or analytics.

  • Legal or regulatory entities when required by law.

    We do not sell your personal data.

7. Data Storage & Retention

  • Data is stored on secure servers within India.

  • We use encryption, access controls, and regular security audits.

  • Data is retained only for as long as necessary to fulfill purposes or comply with laws, typically up to 3 years after your last activity.

8. Security Measures

We implement reasonable security practices, including encryption, firewalls, access restrictions, and periodic audits. In case of a data breach, we will notify affected users promptly.

9. Cookies & Tracking

We use cookies to improve your browsing experience, remember preferences, and analyze site usage. You may disable cookies in your browser, but some features may not work properly.

10. Policy Updates

We may update this policy from time to time. The “Effective Date” reflects the latest version. Significant changes will be communicated via the website or email.

11. Governing Law

This policy is governed by the laws of India. Disputes will be handled under the jurisdiction of courts in Lucknow, Uttar Pradesh.