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STANDARD TERMS AND CONDITIONS OF SALE


1. Scope & Acceptance

By purchasing from Diproshop (operated by Dhanwati Enterprises), you (“Client”) agree to these Terms & Conditions in full. Any conflicting standard terms—whether yours or in a different agreement—are expressly waived unless agreed in writing by us.

2. Orders & Pricing

  • Prices, descriptions, and availability are displayed as accurately as possible. In the case of obvious pricing errors, Dipro reserves the right to cancel or adjust orders.

  • Prices are in INR and include applicable taxes unless stated otherwise. Delivery charges may apply.

3. Payment Terms

  • Payments are due within 21 calendar days from invoice or order confirmation, unless otherwise specified.

  • Late payments incur 10% annual interest, calculated daily until payment is cleared.

  • Accounts unpaid beyond 60 days may be referred to a debt recovery agency, with all associated costs borne by the Client.

4. Delivery & Risk

  • Delivery timelines are estimates, not guarantees.

  • Risk passes to the Client upon dispatch from our premises, even if delivery is delayed by third-party carriers or events beyond our control.

5. No Returns / No Refunds

  • All sales are final. We do not accept returns, exchanges, or cancellations after the order is placed.

  • Due to the personal care nature of our products, we cannot re-sell opened or unused items for hygiene and safety reasons.

  • We only replace items if they are proven defective or damaged upon delivery and reported within 48 hours of receipt with photographic proof. Dipro’s decision on such claims is final.

6. Tax Withholding

  • Clients are responsible for any local withholding taxes or deductions. Invoices must be paid in full; any tax deductions must be added on top of the invoiced amount.

7. Limitation of Liability

  • Dipro ensures high-quality, safe products, but cannot guarantee specific outcomes. Use as per label instructions; discontinue if irritation occurs.

  • To the maximum extent permitted by law, Dipro’s liability—whether in contract, tort, or otherwise—is limited to the original amount paid for the product.

8. Intellectual Property

All product names, labels, packaging designs, and site content remain the property of Dhanwati Enterprises. Unauthorized use is prohibited.

9. Privacy & Data

We handle personal data per our Privacy Policy. By ordering, you consent to the collection and processing of your information for order fulfillment and marketing (where consented).

10. Governing Law

These Terms are governed by the laws of India. Disputes will be settled exclusively in the courts of Lucknow, Uttar Pradesh.

11. Amendments

Dipro may update these Terms at any time. Changes take effect immediately upon posting on our website.

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